|
This
course prepares the student for
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|
administration
and management roles in physical
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|
therapy.
Emphasis is on interpersonal interactions
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|
with
health care professionals and effectively
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applying
concepts, theories and principles of
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leadership
and management in the provision of
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physical
therapy services. Strategies to manage
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human
resources effectively are examined,
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including:
feedback (performance appraisal
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|
process),
recruitment, retention, empowerment/
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delegation,
time management, conflict resolution,
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|
motivation,
teambuilding and mentoring/coaching.
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|
Analysis
of financial planning, budgeting and
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|
reimbursement
methods, continuous quality
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|
improvement
(CQI) and marketing strategies in
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|
physical
therapy are integral topics threaded
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|
throughout
this course. Students are expected to
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|
systematically
identify common problems in the
|
|
workplace
and work on resolutions. Special
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|
consideration
will be given to developing good
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|
interpersonal
relationship and communication
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|
skills
and effective group process. Learning
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|
strategies
are primarily experiential and include
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|
real-world
challenges, the use of simulation/
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|
role-playing
and case studies. The student is
|
|
prepared
for the administrative role in physical
|
|
therapy.
Emphasis is on applying management
|
|
strategies
and tactics in authentic and simulated
|
|
situations.
Students are expected to
|
|
systematically
identify common problems in the
|
|
workplace
and assess and apply (whenever
|
|
possible)
resolutions. An understanding of
|
|
individual
interpersonal styles and how each
|
|
style
interacts with others is built enhances the
|
|
leadership
development process undertaken in this
|
|
course.
Management topics addressed include:
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|
planning
and organizing, directing and
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|
controlling,
financial management (i.e. budgeting)
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|
,
quality assurance and marketing. Effective
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|
human
resource management strategies are
|
|
analyzed,
including: selection interviewing,
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|
coaching
and feedback, professional development,
|
|
motivation,
teambuilding, and conflict resolution.
|